Refund and Returns Policy

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Refund and Returns Policy

At Next Leather Store, we want you to receive the product you ordered in good condition and as described on our website.

Eligibility for Returns

We accept returns only when an item:

Arrives damaged or defective
Is the wrong product
Is materially different from the product ordered

Returns must be requested within 30 days of delivery.

We do not accept returns simply because a customer has changed their mind, no longer wants the product, or selected the wrong size.

Customized or personalized products are not eligible for return or exchange.

Return Conditions

To be eligible for an approved return:

The return request must be submitted within 30 days of delivery.
The product must be returned in its original condition.
Original tags and packaging should remain attached where applicable.
The product must not show signs of use, washing, alteration, or damage caused after delivery.
Customers must contact our support team before sending an item back.

Our customer support team will provide the return instructions and return address after the return request has been reviewed and approved.

Return Shipping

Customers are responsible for return shipping costs.

We recommend using a trackable shipping service and keeping proof of shipment until the return has been completed.

Restocking Fee

A 10% restocking fee applies to approved returned items. This fee is deducted from the eligible refund amount.

Refunds

Once the returned product is received and inspected, we will determine whether it qualifies for a refund.

Approved refunds will be issued to the original payment method.

Please allow up to 3 business days for us to process an approved refund. Depending on your bank or payment provider, it may take an additional 5–14 business days for the refund to appear in your account.